Terms of Service
OVERVIEW
Welcome to True Form London. Throughout the site, the terms “we”, “us” and “our” refer to True Form London. True Form London operates this store and website, including all related information, content, features, tools, products and services (the “Services”) to provide you, the customer, with a personalized shopping experience. True Form London is powered by Shopify, which enables us to provide the Services to you.
The following Terms of Service (“Terms”) govern your use of our Services.
Please read these Terms carefully, as they contain important information about your legal rights, including disclaimers and limitations of liability.
By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use our Services.
ARTICLE 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you confirm that you are of legal age in your country or that you have given consent for minors to use this site under your supervision.
You may be required to provide personal information such as your email, billing, and shipping details. You agree that all information provided is accurate and up to date.
You are responsible for maintaining the confidentiality of your account and all activities under it.
ARTICLE 2 – PRODUCTS
We strive to display our products as accurately as possible. However, colors and appearance may vary depending on your device.
We do not guarantee that product descriptions or quality will fully meet your expectations.
We reserve the right to modify or discontinue products at any time.
ARTICLE 3 – ORDERS
By placing an order, you make an offer to purchase. We reserve the right to accept or decline any order.
Orders are only accepted once payment is received and confirmed.
We may cancel or modify orders if necessary and will attempt to notify you.
Returns and exchanges are subject to our Refund Policy.
ARTICLE 4 – PRICING AND BILLING
Prices may change at any time without notice.
Prices shown at checkout are final but may exclude taxes, shipping, or duties unless stated.
You agree to provide accurate payment and billing information.
ARTICLE 5 – SHIPPING AND DELIVERY
We are not responsible for delays caused by shipping carriers or customs.
Delivery times are estimates and not guaranteed.
Once the order is handed to the carrier, risk transfers to the customer.
ARTICLE 6 – INTELLECTUAL PROPERTY
All content on this site (text, images, logos, etc.) is owned by True Form London or its partners and is protected by intellectual property laws.
You may not copy, reproduce, or use any content without permission.
ARTICLE 7 – THIRD-PARTY TOOLS
We may provide access to third-party tools “as is” without warranties.
We are not liable for any issues arising from their use.
ARTICLE 8 – THIRD-PARTY LINKS
Our site may include links to third-party websites.
We are not responsible for their content or practices.
ARTICLE 9 – SHOPIFY RELATIONSHIP
Our store is powered by Shopify, but all purchases are made directly with True Form London.
Shopify is not responsible for any transactions between you and us.
ARTICLE 10 – PRIVACY POLICY
Your personal information is handled according to our Privacy Policy.
Shopify may also process your data to provide services.
ARTICLE 11 – FEEDBACK
Any feedback you submit may be used by us without restriction.
You confirm that your feedback does not violate any rights.
ARTICLE 12 – ERRORS
We reserve the right to correct errors, inaccuracies, or omissions and cancel orders if needed.
ARTICLE 13 – PROHIBITED USE
You may not use our Services for illegal or harmful activities.
We may terminate access if violations occur.
ARTICLE 14 – TERMINATION
We may terminate your access at any time.
Obligations prior to termination remain valid.
ARTICLE 15 – DISCLAIMER OF WARRANTIES
Services are provided “as is” without warranties of any kind.
We do not guarantee uninterrupted or error-free service.
ARTICLE 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, True Form London is not liable for any damages resulting from use of our Services.
ARTICLE 17 – INDEMNIFICATION
You agree to indemnify and hold True Form London harmless from any claims arising from your use of the Services.
ARTICLE 18 – SEVERABILITY
If any provision is found invalid, the rest remain enforceable.
ARTICLE 19 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us.
ARTICLE 20 – ASSIGNMENT
We may transfer our rights under these Terms at any time.
ARTICLE 21 – GOVERNING LAW
These Terms are governed by applicable laws in the jurisdiction where True Form London operates.
ARTICLE 22 – HEADINGS
Headings are for convenience only.
ARTICLE 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use means acceptance of changes.
ARTICLE 24 – CONTACT INFORMATION
For questions about these Terms, contact us at:
support@trueformlondon.com